The Workplace Mediation Experts
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Workplace Mediation with CMS
Sometimes an independent mediator or investigator can help to resolve workplace conflicts and disputes. Having an independent mediator reassures both parties that the process is entirely impartial, and sides will not be taken. The parties are more likely to feel empowered to agree to mediation because they recognise that their employers are taking them and the situation seriously.
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Process of Workplace Mediation
The process of mediation usually lasts for one day with 6 key steps
01
Individual introductions between the mediator and aggrieved parties.
02
Explaining the mediation process, managing expectations, and setting ground rules.
03
Obtaining the agreement from both parties to participate in the mediation
process.
04
Individually obtain the accounts from all parties concerning the sequence of events that have led to the conflict.
05
Bringing all parties together for respectful and problem-solving dialogue.
06
Identifying common ground between the parties and areas of disagreement.
07
Develop areas of agreement and explain perceptions.
08
Create a working agreement plan explaining the future roles of all parties & the confidentiality
09